FAQ

What is Nolheim?

We are a design brand focused on creating products that we could not find anywhere else, so we decided to fill a void and create them ourselves.

Return Policy

Our top priority is your satisfaction. Purchases in new condition (i.e. unused/unwashed) can be returned or exchanged within 30 days of delivery. If you received the incorrect item or a defective product, please contact us here to start the exchange process.

*Shipping costs from the original transaction are non-refundable

Shipping

Where can you ship to?

We ship to nearly every country. The exceptions being Cuba, Crimea, Iran, Iraq, North Korea, Syria.

Where do you ship from?

Our products are shipped out of California, though a printing service.

(in the future we hope to ship all items ourselves!)

Shipping cost

Cost of shipping is calculated at check out and is based on location

Transport

Domestic Shipping

3-6 days, depending on location

International

Up to 14 days, depending on location

Covid-19

As of November the fulfillment/shipping center is running at normal capacity with safety measures in place.